Last updated: 21 October 2026
These Terms of Service govern purchases from and use of the Ascentia website. By placing an order or using this website, you agree to these terms.
About Ascentia
Ascentia is an independent fragrance house in Pakistan offering extrait de parfum and related fragrance products.
Products and descriptions
We aim to describe products accurately. Fragrance perception, projection and longevity can vary by skin, climate, application and storage, so performance descriptions are guidance rather than a guaranteed number of hours. Product photography is intended to represent the item accurately, but minor packaging or presentation differences may occur.
Inspired-by references and trademarks
Where a product description refers to another fragrance or brand as an inspiration, the reference is used only to help explain the scent direction. Ascentia is an independent brand and is not affiliated with, endorsed by or sponsored by the owners of those referenced trademarks. All third-party names and trademarks remain the property of their respective owners.
Pricing and payment
Prices are shown in Pakistani Rupees unless stated otherwise. Prices, promotions and availability may change without notice before an order is accepted. Cash on Delivery may be available for eligible orders and destinations. Any online payment option is subject to the terms of the relevant payment provider.
Orders
Submitting an order does not obligate us to accept it. We may contact you to verify order details and may refuse or cancel an order for reasons including suspected fraud, inaccurate information, stock errors, pricing errors or courier limitations. If a prepaid order is cancelled by us, the paid amount will be refunded through an appropriate method.
Shipping
Most confirmed Pakistan orders are expected within 1–3 business days, subject to courier and destination conditions. Full details are available in our Shipping Policy.
Returns and refunds
Eligible items may be returned within 30 days of delivery under our Returns & Refunds Policy. Opened or used fragrance is generally not returnable for change-of-mind reasons.
Cancellations
Please contact us as soon as possible if you wish to cancel. Cancellation can normally be completed only before the parcel is handed to the courier.
Website content and intellectual property
Unless otherwise stated, Ascentia owns or is licensed to use the website design, Ascentia branding, product copy, photographs and other original content on this site. You may not copy, reproduce or commercially exploit this material without permission.
Acceptable use
You must not misuse this website, attempt unauthorized access, interfere with site operation, submit fraudulent orders or use the site in a way that violates applicable law.
Limitation of liability
To the extent permitted by applicable law, Ascentia is not responsible for indirect or consequential loss arising from use of the website or delays caused by events outside our reasonable control. Nothing in these terms limits rights that cannot legally be excluded.
Privacy
Use of personal information is explained in our Privacy Policy.
Governing law
These terms are governed by the applicable laws of Pakistan. Any mandatory consumer rights under applicable law remain unaffected.
Contact
Questions about these terms can be sent to info@ascentia.pk or discussed on 0321 1623000.